Government bodies—local, regional, national and international—have historically lacked the culture, processes and methodologies that tie their service delivery to principles of efficiency. And as government entities learn to adapt to the increasing scarcity of resources, they must find ways to reduce waste, improve the quality of services and their delivery, and save taxpayers money.
Across the globe, government agencies are adopting Argo’s Lean principals to improve the quality, transparency and speed of government processes. Our approach helps Government and Non-Profit clients eliminate waste and improve customer service by:
- Eliminating waste and improving service delivery.
- Creating and rolling out standardized processes across multiple locations.
- Engaging the workforce in problem solving to create a sense of ownership.
- Using training and follow-up techniques to ensure that desired behaviors such as customer service and waste elimination practices become ingrained in organizational culture.
Our global team of consultants has a depth of technical expertise and a proven track record of leading and implementing successful transformations. Our people bring a wide range of professional experience from some of the most operationally excellent organizations in the world.
By applying a unique combination of Lean principles to the government sector, Argo helps client organizations achieve operational and fiscal efficiency while delivering vastly improved value to the communities they serve. From training to implementation, we work with the public sector to transfer knowledge and the ability to self-analyze, with the ultimate result of increasing efficiency and reducing waste within a culture of continuous improvement.