In a business climate characterized by fierce competition, rising customer expectations and increasing business costs, lenders face constant threats to their profitability and shareholder value. The credit crisis has produced a global shockwave for the financial services industry. Lingering pools of troubled assets, increased regulatory implications, government assistance, as well as the fall of major players continue to present unique challenges along with complex, mounting pressures and aggressive legislative developments.
Argo brings a dedicated team of professionals to assist the financial industry through these trying times. We work with individuals and entities to develop strategic solutions to operational and financial challenges. Our mission is simple – solve problems, deliver results and create value. Our professionals assist financial services companies, both large and small, with due diligence and performance improvement projects.
Our approach helps Financial Service clients focus operations for better alignment with strategy achieving sustainable results by:
- Aligning operating tactics to strategy and existing technology to create competitive advantage, drive efficiency and reduce cost.
- Improving overall process performance reducing costs while increasing service levels.
- Streamlining and minimizing cost of non-customer facing functions.
- Creating and rolling out standardized processes across multiple locations.
- Using training and follow-up techniques to ensure that desired behaviors such as customer service practices become ingrained in organizational culture.
Our global team of consultants has a depth of technical expertise and a proven track record of leading and implementing successful transformations. Our people bring a wide range of professional experience from some of the most operationally excellent companies in the world.
We diagnose areas of waste, variability, and inefficiency in the operating system and then redesign, and implement, not just the new production system, but also the management structure that improves the bottom line and ensures accountability and sustainability. By working hand-in-hand with our client’s employees, we ensure the buy-in from the senior leadership team all the way to the front line employee, leaving behind a new culture, mindsets and behaviors.