A Developer and Marketer of In-Vitro Diagnostic Kits for Virus Identification and Endocrine Diseases

Client Context

A diagnostic healthcare solutions company specializing in rapid point-of-care (POC) diagnostic tests recently acquired a non-infectious and autoimmune disease detection business. To accelerate product innovation and drive growth, the parent company needed to:

• Strengthen enterprise-wide integration.
• Develop new core competencies.
• Establish fast, flexible, and scalable operational processes within the acquired company’s operations.

Additionally, the acquired company faced challenges related to:

• Underutilized workforce with skill levels below industry standards.
• Leadership team with limited experience in formal business procedures and performance management.

Key Challenges

• Lack of structured planning and scheduling processes aligned with industry best practices.
• Inefficient workforce management and outdated job descriptions.
• Absence of accountability systems for performance tracking.
• No standardized production planning or forecasting models.

Approach & Key Success Factors

EFESO worked closely with the client to implement process standardization, workforce optimization, and performance management by focusing on key areas:

1. Planning & Scheduling Optimization

• Established forecasting models that linked financial planning with operational requirements.
• Implemented a long-range production planning process to improve resource allocation.
• Developed a Master Production Schedule (MPS) with weekly review meetings to track production vs. forecast.

2. Workforce & Productivity Enhancement

• Developed workflow balancing and productivity standards.
• Introduced visual controls for improved operational transparency.
• Designed a staffing model leveraging temporary employees and updated job descriptions to reflect required skills.

3. Accountability & Performance Management

• Deployed a structured accountability system, including:
  • Defined roles and responsibilities.
  • Implemented performance metrics.
  • Created a sustainability process to maintain long-term improvements.

Results

25%

Inventory reduction.

17%

Productivity increase.

Incremental

Scrap reduction benefits.

Established

A continuous improvement (CI) mindset.

Developed 

A scalable platform for growth.